FAQs

I learned how to set up QuickBooks so it was tailored specifically to my business needs. I appreciate Tammy taking the time to meet with me one-on-one to review the material with me. — Chan

Q: What are your office hours?

A: Our office hours are:

Monday through Friday
9:00 AM to 12:00 PM (noon)
and
1:00 PM through 5:00 PM.

Q: How should we communicate with you and what if it is after office hours?

A: Telephone conversations are the best for us, allowing a two-way conversation and better understanding of sometimes complex situations.  We can handle many things through email – a simple exchange of information or answering questions. So email works well, too!

Q: Do you ever take time off?

A: YES. Just like our clients, we take holidays, vacation and other special days off of work.  We plan ahead to make sure each clients’ account is fully up to date, as to not be negatively impacted by our employees time off.  Also we appreciate knowing when you might be taking time off so that we can plan accordingly.

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